Shipping Policy

Processing and Shipping Times

We aim to get your order to you as quickly as possible. Orders placed before 10:00 PM (22:00 CET) are processed and shipped the same day (Monday–Friday). Orders placed after 10:00 PM or during weekends and holidays will be shipped the next business day. Once your order has been shipped, you’ll receive a confirmation email with tracking information.

Shipping Rates and Delivery Times

Region                                 Carrier                           Estimated Delivery                                Shipping Cost

Belgium                              Bpost/DPD                            1-2 days                                     Calculated at checkout

Netherlands                      Post NL/DPD                         1-2 days                                     Calculated at checkout

Europe                               DHL/DPD                               2-6 days                                     Calculated at checkout

Outside EU                        DHL Express                           3-8 days                                    Calculated at checkout

Delivery times are estimates and may vary depending on local customs, weather, or carrier delays.

Order Tracking

Once your order is dispatched, you’ll receive an email containing a tracking link so you can follow your delivery in real time. Please allow up to 24 hours for the tracking link to activate after shipping confirmation.

Shipping Restrictions

At this time, we do not ship to P.O. boxes. All orders are shipped from our fulfillment center in Belgium.

Incorrect Address or Failed Delivery

Please double-check your address before completing your order. If a package is returned due to an incorrect or incomplete address, reshipping costs will be charged to the customer.

Lost or Delayed Packages

If your order seems delayed or lost, please contact us at info@aspiloncosmetics.com with your order number. We’ll contact the carrier on your behalf and keep you updated.

International Orders and Customs

International orders may be subject to customs duties, import taxes, or local fees, which are the responsibility of the customer. Aspilon Cosmetics cannot control or predict these costs.

Pre-Orders

If you purchase a pre-order item, the estimated shipping date will be displayed on the confirmation product email. When your item ships, you’ll receive a track and trace email with tracking details. For now pre orders are scheduled to be shipped on the 26th of May 2026.

Contact Us

For any shipping-related questions, please reach out to: info@aspiloncosmetics.com